On this date I was told by Sra. Silvia Batista, Director of Maintenance and Services of the the firm GREENTRUST, the owner of resort known as OCEAN CLUB, contactable on mobile number —, that between the arrival of the family, on 28.4.2007, and the date of the disappearance, only one maintenance job was performed inside the flat where they were housed (apartment G5A).

— That that job occurred on 1 May and was performed by staff members Luis and Mario. It comprised the repair of an external blind and in instructing the guests on the workings of the washing machine.

— Attached is the requisition note that was provided by the lady.